Field Services

Our site services team supervises system installations with minimal interruption to our customers’ normal operations. Our technical staff also participates in the actual system startup process. Shick Esteve’s site services team is knowledgeable about customers’ processes, plant layouts and production schedules to provide an efficient and accurate installation.

I/O Checkout – I/O is checked for continuity through the control program to ensure proper address/physical point relationships.

Field Engineering/Support – Shick Esteve’s controls engineering team is an active part of the system commissioning effort. This allows us to make on-site modifications to operator interfaces or logic, freeing service technicians to focus on system performance and training.

System “Dry Run” Testing – Shick Esteve suggests that a “dry run” of the system be completed to confirm the basic sequencing of the system components. This process minimizes ingredient waste and provides a time for program modifications to be made.

Pre-Production Testing – With both a service technician and controls engineer on-site, Shick Esteve supports a customer’s preproduction testing to confirm the convey rate and sequential performance of the system.

Our research and development team creates innovative products to support our customers in an evolving marketplace. We develop and refine existing and new product concepts to uphold our standard to deliver high-quality solutions to customers.

We collect and log real-time data about our customers’ production processes and use the information to inform our engineering direction and design. In the test facility, we also test new materials and ingredients to determine whether they can be conveyed and with what particular design, as well as what combination of components is necessary.

The Shick Esteve test lab includes:

  • Vacuum and pressure dilute transfer systems
  • Vacuum dense phase, batch dense phase and low-pressure continuous dense phase systems
  • Convey distances and elbows in multiple configurations to simulate production environments
  • Inline ingredient chilling
  • Moisture, sieve and product degradation analysis
  • Bulk density testing
  • Discharge ability
    • Slide angle testing
    • Angle of repose
    • Fluidization testing
  • Test documentation
  • Database

This post is also available in: French